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More info
- You'll lead sales teams, who promote and sell products and services
- You'll need sales and negotiation skills & the ability to build relationships
- You could become an account manager or general sales manager
DAY-TO-DAY DUTIES
- Coaching and motivating team members
- Setting sales targets for your team
- Recruiting and training staff
- Carrying out performance reviews with your team
- Following up sales leads
- Handling feedback and complaints
- Providing sales reports for managers
DAY-TO-DAY ENVIRONMENT
You'll usually work up to 40 hours a week on shifts between 8am and 10pm, Monday to Saturday. You'll be based in an office or call centre and spend a lot of your time using a computer.
You'll need
This role would be ideal for someone with sales and negotiation skills, the ability to build effective relationships with customers, IT skills, tact and a positive approach when offering performance feedback, maths skills for calculating sales forecasts and targets, and measuring staff performance.
There are no set requirements but previous experience in sales or marketing is usually essential. You'll also need excellent communication and leadership skills.
You could get into this job through an advanced apprenticeship in sales.
The Institute of Sales & Marketing Management (ISMM) offers industry qualifications, which could help you progress in this career.
CAREER PROSPECTS
With experience, you could become an account manager or general sales manager.